My Support ticket:
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Fluuse: Hey, I didn't get my season1 summoner icon, I was goldrated back then. You can check my account for the Jarvan and the Kayle skin from season 1, I lost my golden square when i transfered to eu east in the beginning of season 2, now i'm back for a while. Would love to get that summoner icon! Thank you ! |
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Supporter #1 Darkz Greetings Summoner! Thank you for contacting me regarding the new Season 2 Rewards and Ratings Changes! To learn more about these changes, please see the following forum thread: NA: http://na.leagueoflegends.com/board/....php?t=2568236 EUW: http://euw.leagueoflegends.com/board...d.php?t=842102 EUNE: http://eune.leagueoflegends.com/boar...d.php?t=483265 To learn more about the Season 2 Rating Tiers, please click on the following link: http://competitive.na.leagueoflegend...o-rating-tiers For this season, you will earn rewards based on the highest rating you earn from now until the end of the season. Due to this, you will notice that your Top Rating has been reset to your Current Rating. Once a player has achieved a certain tier, they will remain in that tier until the end of Season 2. So, for example, if my Top Rating was 1500 but it currently is sitting at 1410, my Top Rating was changed to 1410 at the time of the patch. If I reach 1700 after the patch and then later fall down to 1000, I will still remain in the same tier as when I reached 1700. I hope that the above explanation helped to provide some clarity regarding these changes. Should you have any further questions or concerns, please feel free to let me know. Best of Luck on the Fields of Justice! Stay Hungry, Stay Humble Enjoy playing.. Play like there`s no tomorrow Darkz Riot Player Support Specialist |
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Fluuse: so you didnt even read what i wrote huh ? 
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Supporter #2 Bubbles Greetings Summoner, Thank you for contacting me, we have removed the icon borders and giving everyone who had one a Season 1 summoner icon commemorating the tier that they achieved. We have big plans for summoner icons in the future, and this gives us the freedom to integrate borders into the icons themselves where it makes sense. Warmest Regards, Bubbles Riot Games Player Support Specialist |
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Fluuse: well, let me try to say it again, maybe you will understand what i ment then. In S1 i was on eu-west gold, recieved the rewards (borders + skins) Early S2 i transferred to eu-east, through the transfer i lost my borders. Mid S2 i transferred back to eu-west, didnt get my borders back. So now, i didnt have any S1 borders to "transform" into a summoner icon, but you can see that i was playing gold in S1 just by checking my Jarvan & Kayle skins. hope it was better understandable now :P greetz Alex |
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Still Mr. Bubbles Greetings Summoner, Thank you for contacting me! We have an FAQ that will help to answer your questions regarding Season 2 rewards, the soft Elo reset, ranked team qualifications and some upcoming information about Season 3: https://support.leagueoflegends.com/...nd-rewards-faq If you have any additional questions not addressed in the FAQ please don't hesitate to let me know. I wish you the very best of luck on the Fields of Justice! Warmest Regards, Bubbles Riot Games Player Support Specialist |
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Fluuse *mad* ffs, seriously ? WILL YOU EVER READ WHAT I WROTE ? I AM NOT TALKING ABOUT ANY GODDAMN SEASON TWO REWARDS! PLEASE try to read what i wrote and stop giving me those ridiculous formal answers with information that wont help anyone... |
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Ladies and Gentlemen... ITS BUUUUBBBBBBLLLLEEEEEEEESSS Riot Games Player Support Specialist Greetings Summoner, I apologize for this inconvenience, I would be happy to clarify the way Season 2 borders and badges were applied. When playing ranked, your loading screen border trim will only show up when you are playing in the ranked queue from which you earned them. In other game modes, the border that you earned in ranked solo queue will be shown. Regardless of game mode, your border trim will only be displayed to your allies. For more information, please see the following post by Yegg in General Discussion: http://na.leagueoflegends.com/board/....php?t=2744128 Don’t hesitate to let me know if you have any additional questions. Best of luck on the Fields of Justice! Warmest Regards, Bubbles Riot Games Player Support Specialist |
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Fluuse I am not talking about any loading screen borders, neither am I talking about any season2 rewards.... Let me teach you how to support people. Step 1: Read what's up, try to understand their problems Step 2: Think about a solution Step 3: Tell the customer, what you will do or what he can do to fix the problem. Not, scan the text for some catchy phrases "hey, look!, their it saiz ranked, here it saiz reward!, ha i'm gonna post that answer i allready used 500times before, this should do it!" No. It wont do it. |
Thats how it is so far, more fun to come!
Either those funny guys are trolling me or they are very stupid.
Got another response
German supporter Ariya got me that icon and said sorry.
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Hallo Fluuse, bitte entschuldige diese Verwirrung. Ich habe dir nun dein Season 1 Gold-Symbol freigeschaltet. Es tut mir leid, dass Bubbles solche Schwierigkeiten hatte dich zu verstehen, und es war nicht unsere Absicht, dich damit zu verärgern. Wir arbeiten an dem Problem mit den Belohnungen und den Transfers. Bei dir kam leider noch dazu, dass wir gerade die alten Season 1 Belohnungen zu den neuen umwandelten. Ich hoffe, du hast trotzdem weiterhin viel Spaß in league of Legends. Lass es mich wissen, falls du weitere Fragen hast Mit freundlichen Grüßen, Ariya Riot Games Player Support Specialist |
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Hello Fluuse, please excuse this confusion. I have just activated your season1 gold icon. I am very sorry, that Bubbles hat such problems understanding you, it was never our goal to get you mad. We work hard to resolve the problem with the tansfers and rewards. For you it added up, that we are changing the old season1 rewards to the new ones. I hope you will still have a lot of fun in league of legends. Let me know if you have any further question. regards Ariya |
