Originally Posted by Juror
There was a lot of information provided in the e-mails sent to players that were suspended or banned in this previous effort, I'm a bit surprised you aren't posting the entire e-mail.
1) We did not ban the bottom 1% of the playerbase.
2) The Tribunal is not the only way we tackle player behavior issues in the game. In fact, it's only one
of the ways you can get banned in the game.
3) Player Support has a separate initiative where they work with the player behavior team and manually audit accounts. In this example, we looked at the worst accounts on the entire server based on their recent activity.
4) We then manually reviewed the cases, looking at reports, chat logs, pre- and post-game chat and a variety of other metrics
. Many cases were reviewed by as many as 4 different Rioters in Game Design and Player Support.
5) Given the gravity of the evidence, we had to act quickly and intervene and decided to escalate many of these players to higher Tribunal levels with an immediate punishment; if the players showed clear signs of never reforming, escalated them to permaban.
6) It just so happens that of the accounts we chose, they happened to fall in the worse 0.8% or 0.2% 'buckets' of the population. That does not mean we just banned everyone in those buckets.
7) These bans were all done manually by our Player Support and player behavior teams. You had to show such excessive behavior that we felt we couldn't wait for the Tribunal to act on you, even if it was next week. It was unfair to the rest of the playerbase
8) To use your own account as an example, I can pull up the case file:
You have over 800 reports. Even filtering all the possible false reports, over 23% of your reports are for Verbal Abuse, Negative Attitude and Offensive Language. You've had half a dozen Tribunal cases on multiple accounts (we can see that you are posting on a smurf account). You subtly troll in your games (we can see pre- and post-game chat and can spectate you in games).
This was not a mistake or a random ban, in many ways we have decided that this set of players do not want to reform so we aren't going to let them continue to ruin games. You know exactly the kind of behaviors that is unacceptable in the game; yet, instead you are arguing about the technicality of not receiving a Reform Card. Let me make it clear: Reform Cards would not make a difference on the players that were banned.