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Almost 1% of the playerbase banned yesterday evening.

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AsSaSiNaTeeD ?? Senior Member
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10-11-2012

Riot is doing something really fishy here .

They deleted my ticket that i sended to the support about my ban

They are deleting every thread i make about my ban

I only want my report card

Even tho i think Tribunal is the worst banning system ever

 
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AsSaSiNaTeeD ?? Senior Member
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10-11-2012

http://euw.leagueoflegends.com/board...d.php?t=916737

Check my post i made riot insta locked it

 
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ALL CAPS BRÖ ?? Senior Member
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10-11-2012

Quote:
Originally Posted by Juror View Post
With being reported in 49% of your games on average the odds if being legitimately banned are really high and you probably do deserve a ban. Probably. Among the people who got that many reports there are still a few who just got really unlucky / are hated or for other circumstances got reported a lot; there's players who deserve to get banned but not permanently and players who do deserve to get banned permanently.

The issue I'm seeing is that apparently all of these players get permanently banned without looking too much into their cases, and that just can't be right even if it's the majority who really deserves it.
I agree actually. But in general what i am saying is that riot has to distinguish between the two. Normally they do this through report cards, which no one got.

Secondly, perm bans should occur after a final warning is given, I see no reason why this isn't done.. The last warning i got was in may, 6 months ago. Obviously i wasn't banned since then so i was doing something right...

 
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Juror ?? Senior Member
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10-11-2012

Quote:
Originally Posted by Atohmo View Post
http://euw.leagueoflegends.com/board...d.php?t=916737

This post was made 5minutes ago, and already locked...Oh god, looks like Riot want drown this, because the post was +0
No. If they wanted to delete this thread they could've just done that long ago. It's better for the forum if the discussion of one topic stays in the same thread, makes things easier to organize.

Also please stay on topic, if you want to throw random accusations at Riot do that elsewhere; I'm here to promote discussion.

 
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Juror ?? Senior Member
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10-11-2012

Quote:
Originally Posted by ALL CAPS BRÖ View Post
riot has to distinguish between the two.
And that is why the banwave was a bad idea, assuming that it worked like I think it did. No matter how many players who deserve to get permabanned you do permaban, it can't be okay if at the same time some people who got unlucky - even if only a few - get banned as well.

Also I feel like every banned player deserves a reform card like the ones from the tribunal; this is a standard that Riot introduced and a great tool towards those players improving their future behaviour.

 
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Atohmo ?? Member
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10-11-2012

Sorry then, but the fact Riot don't want to give answers really afraid me...

 
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Riot Lyte Riot Lyte's Avatar ?? Lead Designer of Social Systems

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1 of 51 Riot Posts
10-11-2012

Quote:
Originally Posted by Juror View Post
...
There was a lot of information provided in the e-mails sent to players that were suspended or banned in this previous effort, I'm a bit surprised you aren't posting the entire e-mail.

1) We did not ban the bottom 1% of the playerbase.

2) The Tribunal is not the only way we tackle player behavior issues in the game. In fact, it's only one of the ways you can get banned in the game.

3) Player Support has a separate initiative where they work with the player behavior team and manually audit accounts. In this example, we looked at the worst accounts on the entire server based on their recent activity.

4) We then manually reviewed the cases, looking at reports, chat logs, pre- and post-game chat and a variety of other metrics. Many cases were reviewed by as many as 4 different Rioters in Game Design and Player Support.

5) Given the gravity of the evidence, we had to act quickly and intervene and decided to escalate many of these players to higher Tribunal levels with an immediate punishment; if the players showed clear signs of never reforming, escalated them to permaban.

6) It just so happens that of the accounts we chose, they happened to fall in the worse 0.8% or 0.2% 'buckets' of the population. That does not mean we just banned everyone in those buckets.

7) These bans were all done manually by our Player Support and player behavior teams. You had to show such excessive behavior that we felt we couldn't wait for the Tribunal to act on you, even if it was next week. It was unfair to the rest of the playerbase.

8) To use your own account as an example, I can pull up the case file:

You have over 800 reports. Even filtering all the possible false reports, over 23% of your reports are for Verbal Abuse, Negative Attitude and Offensive Language. You've had half a dozen Tribunal cases on multiple accounts (we can see that you are posting on a smurf account). You subtly troll in your games (we can see pre- and post-game chat and can spectate you in games).

This was not a mistake or a random ban, in many ways we have decided that this set of players do not want to reform so we aren't going to let them continue to ruin games. You know exactly the kind of behaviors that is unacceptable in the game; yet, instead you are arguing about the technicality of not receiving a Reform Card. Let me make it clear: Reform Cards would not make a difference on the players that were banned.

 
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Juror ?? Senior Member
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10-11-2012

Quote:
Originally Posted by Atohmo View Post
Sorry then, but the fact Riot don't want to give answers really afraid me...
There is probably hundreds of people who sent similar support tickets; they just don't have the time to answer them all. I hope they'll clear the situation up here in this thread where everybody can see it.

 
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Lazy Penguin ?? Senior Member
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10-11-2012

Quote:
Do you really require a screenshot? Because that would be as easy to forge if you're assuming that I'm lying.
You do have a point, uppercut taken. I still believe the Tribunal is effective enough though, as a system that learns, you don't get in those bottom percentages like that.

Edit : thanks for your input RiotLyte

 
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Juror ?? Senior Member
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10-11-2012

Quote:
Originally Posted by Riot Lyte View Post
There was a lot of information provided in the e-mails sent to players that were suspended or banned in this previous effort, I'm a bit surprised you aren't posting the entire e-mail.

1) We did not ban the bottom 1% of the playerbase.

2) The Tribunal is not the only way we tackle player behavior issues in the game. In fact, it's only one of the ways you can get banned in the game.

3) Player Support has a separate initiative where they work with the player behavior team and manually audit accounts. In this example, we looked at the worst accounts on the entire server based on their recent activity.

4) We then manually reviewed the cases, looking at reports, chat logs, pre- and post-game chat and a variety of other metrics. Many cases were reviewed by as many as 4 different Rioters in Game Design and Player Support.

5) Given the gravity of the evidence, we had to act quickly and intervene and decided to escalate many of these players to higher Tribunal levels with an immediate punishment; if the players showed clear signs of never reforming, escalated them to permaban.

6) It just so happens that of the accounts we chose, they happened to fall in the worse 0.8% or 0.2% 'buckets' of the population. That does not mean we just banned everyone in those buckets.

7) These bans were all done manually by our Player Support and player behavior teams. You had to show such excessive behavior that we felt we couldn't wait for the Tribunal to act on you, even if it was next week. It was unfair to the rest of the playerbase.

8) To use your own account as an example, I can pull up the case file:

You have over 800 reports. Even filtering all the possible false reports, over 23% of your reports are for Verbal Abuse, Negative Attitude and Offensive Language. You've had half a dozen Tribunal cases on multiple accounts (we can see that you are posting on a smurf account). You subtly troll in your games (we can see pre- and post-game chat and can spectate you in games).

This was not a mistake or a random ban, in many ways we have decided that this set of players do not want to reform so we aren't going to let them continue to ruin games.
I didn't claim to be innocent anywhere, I just asked for some clarity on the issue as the email did not provide much information aside from that 0,8% figure. Thanks for clearing this up.
Though I don't understand the notion of not providing any of this information to the players with the bans; for instance mine is for two weeks.
Am I seen as a lost cause just waiting to get permabanned? I hope not.